Stockxsneaker.net FAQ

Stockxsneaker.net FAQ

1. How the buying process works?

     After receiving your payment, we will submit your order to the warehouse, and the warehouse staff will be responsible for taking the quality inspection map of your shoes. After you receive the quality inspection map, you need to confirm whether the shoes are satisfactory to you and deliver the goods.

     If you confirm delivery, we will provide your shoes to the logistics provider to send to your country, which usually takes some time, after the shoes arrive in your country, the local logistics service provider will pick up your shoes at customs and take care of delivery into your hands.


2. Is this a real page not a scam ?

      Stockxsneaker.net is a large-scale sports shoe sales company from Putian, China, and has deep cooperative relations with LJR, OG, BMLIN, PK GOD, etc. And Stockxsneaker has a huge fan base, more than 6000 followers on the TikTok


      TikTok Channel: @stockxsneaker.net     

https://www.tiktok.com/@stockxsneaker.net?lang=zh-Hant-TW

      Instagram: @stockx.sneaker_officials   

https://www.instagram.com/stockx.sneaker_officials/

      Reddit: stockxsneaker

https://www.reddit.com/r/stockxsneaker/

      Whatsapp: +852 5449 6871           

https://wa.me/message/YZN2SMCII52KG1


3. Where the shoes are shipped from?

      From China.


4. How can I track my package?

      You can check the QC link we sent you before in 3-7 day after the shoes are shipped to check;

      Or ask me for the tracking number in 3-7 days  to check the latest shipping status of the shoes.


5. Will the shoes be stopped by customs?

      We have a strong logistics service partner to ensure that your shoes can pass through customs. If they are really intercepted by customs, we will send you a new pair of shoes for free.


6. Do you ship to xxxx?

      Ship worldwide.


7. After-sales policy?

     (1) Quality issues:If you find that the sneakers have quality issues after receiving them, please take a picture and send the picture to our customer service. We will evaluate and make corresponding compensation.

     (2) Transport issues:If the shoes are damaged during transportation, please take a picture and send the picture to our customer service, we will evaluate and make corresponding compensation.

     (3) We do not accept the return of any items used, damaged, engraved or altered by a third party.

     (4) If you have placed an order and want to cancel it, Please contact our customer service ASAP.


8. How long is the shipping time?